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The Operations Supervisor supports underwriting units throughout the policy life cycle and provides exceptional customer service to both internal and external stakeholders. The role is pivotal in overseeing the team, ensuring operational efficiency, and managing the ongoing workload.

Key Accountabilities/Deliverables:

• Lead and supervise the Underwriting Operations Team to handle submission intake and daily activities.

• Ensure the team meets productivity, quality, and timeliness standards.

• Implement and drive continuous improvements in operational processes.

• Manage tasks related to the underwriting policy lifecycle, including data entry and file maintenance.

• Collaborate with business leads to identify, address and resolve workflow issues.

• Review and maintain underwriting files to ensure completeness and accuracy.

• Maintain a customer service mentality.

• Prepare briefing materials for management meeting

Experience:

• Over 3 years in business operations, with a proven track record in a support role

• Strong verbal and written communication abilities, adept at conveying information clearly and effectively

• Skilled in engaging with all levels of the organization, from entry-level staff to senior management.

• Ability to use all Microsoft Office software, including Word, Excel, Power Point, and other Databases

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa for this position.


#LI-Hybrid

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At Core Specialty, you will receive a competitive salary and opportunities for professional development and advancement. We offer medical, dental, vision, and life insurances; short and long-term disability; a Company-match of 100% of a 6% contribution 401(k) plan; an Employee Assistance Plan; Health Savings Account, Flexible Spending Account, Health Reimbursement Account, and a wellness program