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Underwriting Careers at Industry Leaders

Discover your next underwriting adventure with friends of Kalepa and leaders in commercial insurance

Underwriting Support Assistant

Markel Specialty

Markel Specialty

Customer Service
Richmond, VA, USA
Posted on Nov 27, 2024

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.


Join us and play your part in something special!

The main objective of this role is to manage policy and policy-related transactions across various systems. This position demands a keen eye for detail and precision while managing a high volume of tasks, along with the ability to juggle multiple responsibilities. The associate must possess a strong grasp of processing guidelines, different policy administration systems, and imaging systems, as well as the capability to support various product lines. This role operates under direct supervision, adhering to standard processing procedures and maintaining established accuracy and productivity standards.

Booking and/or issuance of policy and endorsement transactions into policy administration systems

Review of policy and endorsement documentation for accuracy and completeness prior to booking and/or issuance.

Monitor and process incoming work within Policy Support resource mailboxes and other assigned workflows.

Understanding and expertise to execute on assigned Performance Goals via following prescribed training guidelines

Adhere to prescribed productivity standards

Adhere to prescribed accuracy standards

Contribute to team meeting service level standards set forth by department leadership

Maintain a professional working relationship with colleagues at Markel

Required Qualifications:

• High School Diploma Required
• 2 years general work experience, with some college education, insurance experience preferred.
• Strong written and data entry/typing skills.
• Strong oral communication skills
• Attention to detail and accuracy.
• Adequate in Microsoft Office products (Outlook, Word, Excel)
• Strong Team Player
• Ability to manage high volume workload.

US Work Authorization

  • US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.

Who we are:

Markel Group (NYSE – MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.

We’re all about people | We win together | We strive for better

We enjoy the everyday | We think further

What’s in it for you:

In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.

  • We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees’ needs at all stages of life.

  • All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.

  • We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.

  • Markel offers hybrid working schedules of 3 days in the office and 2 days remote.

Are you ready to play your part?

Choose ‘Apply Now’ to fill out our short application, so that we can find out more about you.

Caution: Employment scams

Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that:

  • All legitimate job postings with Markel will be posted on Markel Careers. No other URL should be trusted for job postings.

  • All legitimate communications with Markel recruiters will come from Markel.com email addresses.

We would also ask that you please report any job employment scams related to Markel to rarecruiting@markel.com.

Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.

Should you require any accommodation through the application process, please send an e-mail to the rarecruiting@markel.com.

No agencies please.