Commercial Lines Underwriting Assistant

Hybrid Work Schedule

Buffalo, NY

Merchants Insurance Group, is a leading Property and Casualty Insurer in the Northeast, and is looking for a Commercial Lines Underwriting Assistant for our Western Regional Underwriting team located in Buffalo, New York.

The Commercial Lines Underwriting Assistant will become part of a dedicated underwriting team focused on setting up new business, quotes, renewals and endorsements into our company policy writing system.

Merchants Insurance Group is proud to be named one of Buffalo Business First’s Best Places to Work in Western New York for a second consecutive year and to be named both a “Fast Track” company and Top Private Company for the fifth year in a row by Buffalo’s Business First. Merchants has also been named as one of Ward's top 50 performing insurance companies in the United States for the 4^th year in a row. Ward's is the provider of benchmarking and best practices for the insurance industry. They analyze staff levels, compensation, business practices and expenses for all areas of company operations.

Merchants offers its colleagues a Hybrid work schedule. The Hybrid work schedule requires 8 full days per month in the office, with the option to work the remaining days at home or in the office. This exciting Hybrid Work benefit offers colleagues a flexible work schedule with the ability to remain connected with their Merchants team and colleagues.

Essential Duties and Responsibilities include, but are not limited to:

• Responds to inquiries from agents regarding policy ratings and billing status.
• Updates rating information, verifies policy information, and works with the underwriting team to meet service standards and company goals.
• Reviews loss control surveys to verify policy exposures for proper rating.
• Assists in the achievement of commercial lines loss ratio objectives for the assigned territory.
• Assists in the achievement of commercial lines production goals for the assigned territory.

Qualifications & Skills:

• High school diploma or equivalent work experience.
• 3 plus years’ work experience in an Insurance Company or Agency.
• Prior experience in insurance rating and knowledge of insurance terms.
• Excellent communication and customer service skills.
• Computer experience including Microsoft Word experience.
• ImageRight knowledge is a plus.

Merchants Insurance Group Pay information:

Merchants Insurance Group offers a competitive pay scale. The actual compensation will be determined based upon experience and other factors permitted by law. The initial pay range for this position is $40,504 - $ 53,991.

Merchants Insurance Group Benefits:

• Welcoming and positive work environment.
• Colleague Appreciation Events.
• Flexible work arrangements, including flex scheduling and summer hours.
• Hybrid work schedule. The Hybrid work schedule will require 8 full days per month in the office, with the option to work the remaining days per month at home or in the office.
• Competitive pay scale.
• Generous paid time off package.
• Full Benefits: Health, Dental, Vision, Life Insurance, Short Term Disability, 401(k) employer match amount is 100% up to 6% of your annual contributions. You are immediately 100% vested in the employer match dollars.
• Outstanding company bonus program.
• Tuition Reimbursement.

And many more exciting company benefits!! EOE