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AVP, National Inside Underwriting - Middle Market



Columbus, OH, USA
Posted on Thursday, May 23, 2024
If you’re passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

Please Note: This position is open to working remotely in the United States.

Job Description Summary

Are you seeking an incredible opportunity to drive underwriting strategy and own profit and loss results for a Fortune 100 company? Are you an expert and accomplished leader in Commercial Lines Middle Market insurance? If you thrive in an environment where you will collaborate with senior leaders across the company leveraging your strategic vision and industry expertise to achieve targeted returns as a national carrier, then we want to hear from you!

As the Underwriting Middle Market leader, you will be responsible for development and leadership of an Inside Underwriting operation to support underwriting excellence and efficiency for the Middle Market business unit. We’ll count on you to develop effective workflows and processes and manage the execution of referred accounts. In addition, you will optimize underwriting support roles, build an effective model office capability, and oversee the underwriting growth and profitability for all Middle Market industry practices through the development and management of profit strategies consistent with underwriting business objectives. We’ll count on your leadership to build and direct a national underwriting organization by focusing on effective risk selection, agent and/or broker relationships, portfolio and catastrophe exposure management, and strategic decision-making.

Job Description

Key Responsibilities:

  • Partners with product, field underwriting, line of business and technical underwriting organization to strategically align book to appropriate risk, growth, profitability, catastrophe experience, portfolio mix, and executes accordingly via high touch, moderate touch, low touch, and automated processes.

  • Responsible for organizational structure, roles and tools needed to achieve underwriting excellence in the Inside Underwriting team.

  • Oversees direction of organizational efficiency, engaging a large team, and driving automation of transactional underwriting-based decisions.

  • Leads overall underwriting execution and relationship management nationally. This includes productive collaboration with field underwriting, risk management, chief underwriting office, automation and claims along with internal partnership with inside underwriting, associate underwriting and model office teams.

  • Responsible for leadership of in-office underwriting of low touch and renewal business while leveraging where expansion of services can further enhance the support of the field underwriting operations and execution.

  • Oversees leadership of Middle Market Associate Underwriting team that focuses on strong territory management partnerships, efficient analytical support and responsiveness within a specialized industry and expert driven environment.

  • Leads a team that delivers Model Office capabilities to include distribution approach alignment, specialized underwriting, risk management, broadening role of agents and/or brokers and maintains stabilization when market share shifts.

  • Oversees associate management including performance management, engagement, salary planning and administration, training and development, workflow and organization planning, day-to-day management, hiring and placement, and disciplinary actions for direct and possibly indirect reports.

May perform other responsibilities as assigned.

Reporting Relationships: This job reports to SVP, Middle Market. Manages a team of 3 Middle Market Underwriting Leaders and 1 Model Office Leader.

Typical Skills and Experiences:

Education: Undergraduate studies preferably in business or a related field; graduate studies preferred.

License/Certification/Designation: CPCU, ARM or other industry designations preferred.

Experience: Typically, 15 years of Middle Market and/or other related commercial lines underwriting or inside underwriting leadership experience, including at least 10 years of management experience.

Knowledge, Abilities and Skills: Comprehensive knowledge and mastery of industry strategy including underwriting, pricing, operations, finance and product development. Strong underwriting acumen, insurance industry segments acumen, and overall business acumen. Demonstrated competency in strategic and organizational agility and managing a vision and purpose. Has strong problem-solving skills, innovation, and proven record of strong decision quality. Strong analytical skills and aptitude for financial evaluation of business performance. Ability to collaborate and build strong relationships across the organization. Can influence, drive results, deal with ambiguity, and communicate effectively at all levels in the organization. Strong self-starter with a proven track record of setting goals and delivering results. Advanced level of technical and industry expertise, with background leading an inside underwriting operation preferred. Knowledge of commercial property and casualty products, insurance operations, finance and actuarial concepts, regulatory environment, reinsurance, account management, underwriting, producer management and product development. Required skills: courage, communicating effectively, engaging and motivating people, negotiation, influencing others, focusing on service, managing and improving processes, executing well, planning and organizing work. Proven ability to lead large complex, multidimensional teams, programs and initiatives.

Other criteria, including leadership skills, competencies and experiences may take precedence.

Staffing exceptions to the above must be approved by the hiring manager’s leader and Human Resource Business Partner.

Values: Regularly and consistently demonstrates Nationwide Values.

Job Conditions:

Overtime Eligibility: Exempt (Not Eligible)

Working Conditions: Normal office environment and/or work from home. Some travel required.

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

We currently anticipate accepting applications until 06/17/2024. However, we encourage early submissions, as the posting may close sooner if a strong candidate slate is identified before the deadline.


We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.

Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.

This position could be filled within any of the lower 48 U.S. states.Smoke-Free Iowa Statement: Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act. Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each individual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree Air Act, individuals may contact the Smokefree Air Act Helpline at 888-944-2247.
For NY residents please review the following state law information: Notice of Employee Rights, Protections, and Obligations LS740 (ny.gov) https://dol.ny.gov/system/files/documents/2022/02/ls740_1.pdfNationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range.The national salary range for AVP, National Inside Underwriting - Middle Market : $140,000.00-$277,000.00The expected starting salary range for AVP, National Inside Underwriting - Middle Market : $147,000.00 - $247,000.00