If you’re passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

Compensation Grade: H.SD170

There are two openings associated with this job requisition.

Job Description Summary

Are you a leader who can create, develop and manage the Underwriting or operations of a business region that meets customer service and business goals? If you are driven to achieve top financial goals by building relationships with your team and its customers and/or agents and brokers, while seeking opportunities to build and grow business, we want to hear from you!

Our Excess & Surplus/Specialty (E&S/S) lines allow us to provide insurance that other carriers may not offer. It’s a fast-paced environment in a collaborative, team-oriented culture, working in an always-changing, growing industry.

As the Territory Director, you will be responsible for the management and operating results of an assigned territory or region for specific lines of business. You will lead a team of associates and be responsible for staffing, development, engagement, performance management and retention. In addition, you’ll be responsible for monitoring all aspects of financial management of the assigned territory or region for specific lines of business. We'll count on you to build and maintain strong business relationships with agency staff to drive profitable growth and meet top financial goals and objectives. We will count on you to influence and manage relationships with general agents, brokers, program managers and other producer channels, including exploring opportunities to drive more business.

Job Description

Key Responsibilities:

• Develops, implements, and manages strategic underwriting for specific lines of business for the assigned territory or channel. Assists in providing business forecasting related to trends and profitability within specific lines of business.

• Identifies market trends for assigned products and determines pricing, profitability, features and marketing of products within territory or region. Partners with Actuarial team to develop rates/pricing for the territory, Finance team to review profitability, and Claims team to review large losses and territory trends. May work with risk purchasing groups, captives or other alternative risk transfer mechanisms.

• Measures and manages line of business results in alignment with Profit & Loss (P&L) plan and industry for the region.

• Achieves production, profitability, and service objectives. Oversees or manages the quoting, pricing, and underwriting of new and renewal policies and endorsements, primarily for complex or service sensitive accounts. Monitors risk selection and pricing decisions for entire agency plant, both on a book of business and individual account level basis. Decisions require review of multiple variables, using agency relationships, inspection reports and evaluation of exceptions. Reviews for acceptability and handles those within authority using company underwriting guidelines and standards.

• Ensures that underwriting audits of internal underwriting staff are conducted as required. Develops, implements, and monitors underwriting guidelines, rates, forms, endorsements and procedures.

• Approves accounts which exceed underwriting staff authority due to level of complexity, premium, class of business or coverage provided for specific lines of business.

• Develops and manages operational plans for unit. Plans implementation of organizational objectives. Responsible for the planning and management of associates including hiring, placement, training, performance management, salary planning and administration and budgeting.

• Develops, communicates, implements and monitors line of business performance goals for the general agents and territory or channel. Recommends corrective action if necessary.

• Conducts regular visits with general agents, brokers and program managers to understand business needs, reinforce objectives and to drive business results and identify new business opportunities. Responsible for achieving positive customer experience results. Ensures territorial opportunities to maximize profit and pipeline management. Proactively finds opportunities for all lines of business and refers to appropriate business leaders. Plans and coordinates efforts regarding new business, renewals, service plans, etc. Identifies prospects and recommends new agency appointments.

• Participates in discussions with reinsurers, per department guidelines, verifying the appropriate use of reinsurance used by specific lines of business, including various treaty and facultative reinsurance.

• Monitors and manages catastrophe aggregates as they relate to the specified line of business and territory or region. Recommends and implements necessary changes to guidelines and procedures to maintain and comply with company thresholds.

May perform other responsibilities as assigned.

Reporting Relationships: Reports to AVP/VP. Direct and indirect reports typically 5-15.

Typical Skills and Experiences:

Education: Undergraduate degree with studies in insurance, risk management, business management or a related field preferred. Completion of some Leadership/Management classes is helpful.

License/Certification/Designation: Insurance designations such as CPCU, CLU, Associate in Underwriting preferred.

Experience: Ten years underwriting experience, handling large or complex programs and accounts preferred. Excess & Surplus lines and prior supervisory experience preferred.

Knowledge, Abilities and Skills: Knowledge of Excess & Surplus lines underwriting policies, practices and procedures, standard and alternative Rating plans and plan concepts, treaty & facultative reinsurance, regulatory issues, the general agency system, marketing principles and company operations. Basic knowledge of employment principles and practices. Ability to analyze and interpret mathematical, statistical and logical data, and evaluate its reliability and significance. Ability to communicate effectively, verbally, and in writing, interpersonally with individuals and groups via telephone, fax, e-mail and in person. Ability to coach, lead and develop the staff assigned. Ability to work with the wholesale/general agency distribution system. Ability to analyze complex problems and develop innovative creative solutions. Exceptional negotiation and communication skills and techniques. Ability to set work priorities that strategically align with departmental objectives. Ability to use/learn job related computer software.

Other criteria, including leadership skills, competencies and experiences may take precedence.

Staffing exceptions to the above must be approved by the hiring manager’s leader and HR Business Partner.

Values: Regularly and consistently demonstrates Nationwide Values.

Job Conditions:

Overtime Eligibility: Not Eligible (Exempt)

Working Conditions: Normal office environment. Frequent travel within territory.

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

We currently anticipate accepting applications until 10/25/2024. However, we encourage early submissions, as the posting may close sooner if a strong candidate slate is identified before the deadline.

Benefits

We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.

Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.

This position could be filled within any of the lower 48 U.S. states.Smoke-Free Iowa Statement: Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act. Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each individual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree Air Act, individuals may contact the Smokefree Air Act Helpline at 888-944-2247.
For NY residents please review the following state law information: Notice of Employee Rights, Protections, and Obligations LS740 (ny.gov) https://dol.ny.gov/system/files/documents/2022/02/ls740_1.pdfNationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range.The national salary range for Territory Director, Contract Underwriting - E&S/Specialty - 111567 : $126,000.00-$242,000.00The expected starting salary range for Territory Director, Contract Underwriting - E&S/Specialty - 111567 : $136,000.00 - $204,000.00