Location: We’re flexible! Our team are based in the South of England.

Closing date: 23rd August 2024

The opportunity:

We are looking for an experienced Motor Fleet Underwriter to join our Underwriting Team to lead our relationship and contribute to the ongoing success of our MGA partnership with PEN Underwriting and other key Zurich Municipal customers.

Leading a small team of trading underwriters this is an influential position, working with PEN Underwriting and internal stakeholders to manage an established book, support profitable new business acquisition and develop new underwriting approaches and refining our underwriting systems, rules and rating tools.

Many of our employees work flexibly in a variety of different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need.

What will you be doing?

• Using your expert Motor Fleet underwriting expertise; particularly in regard to case underwriting and shaping underwriting guides and rules.
• Successfully delivering customer solutions and initiatives, including increased point-of-sale decisions to customers and advisers, within agreed parameters (time, quality, costs, profit margins).
• Actively contributing ideas and working as part of the Zurich Municipal team to develop new or enhanced products, simplifying customer application journeys which are tailored to different customer segments
• Using NPS or other methods or sources to gain insight from customers, distributors or other stakeholders to recommend improvements to our proposition and our delivery for our customers and partners
• Supporting the ongoing development, production, appropriate communication of and maintenance of robust and effective underwriting management information (MI).
• Supporting a small team of expert underwriters; coaching and aiding their development
• Managing relationships with our partner and internal stakeholders
• Providing technical underwriting expertise and guidance as needed to our trading underwriters and partner in support of our shared business plans.
• Working closely and collaboratively with other members of the Zurich Municipal team and other areas within the Zurich business to achieve business goals and maximize customer satisfaction.

What are we looking for?

• High level of Motor Fleet underwriting experience – with knowledge and exposure of Hazardous Haulage an advantage.
• Awareness of the UK Commercial Motor Insurance market and landscape, including understanding of the needs of different customer segments
• Experience in shaping rating tools and system developments.
• Strong analytical and decision-making skills
• Expertise in analysis of underwriting data to manage portfolio performance and make informed decisions on risk selection.
• Familiarity of writing and running MI reports using Power BI, Qlik or other database tools preferable
• Strong customer focus
• Ability to work in a team but also self-driven
• Capacity to cope with varying workloads and pressures

What happens next?

As an inclusive employer we want to ensure that all candidates feel comfortable and are able to perform at their best during the interview. You’ll have the opportunity to let us know of any reasonable adjustment or practical support needed when you apply.

Who we are:

At Zurich we aspire to be one of the most responsible and impactful businesses in the world and the best global insurer. Together we’re creating a brighter future for our customers, our people and our planet.

With over 55,000 employees in more than 170 countries, you’ll feel the support of being part of a strong and stable company who are a long-standing player in the insurance industry.

We’ve made a promise to each other and every employee; to focus on sustainable impact, to care about each other’s wellbeing, to use our diverse expertise to be curious and optimistic and to develop the skills needed for our future.

If you're interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives and contributions - then Zurich could be just the place for you. Be part of something great.

Our Culture:

At Zurich, our sense of community is strong and we’re particularly passionate about diversity and inclusion, which we’ve won numerous awards for. We want our people to bring the whole of themselves to work and ensure everybody is made to feel welcome, regardless of their background, beliefs or culture. We want our employees to reflect the diversity of our customers, and so are committed to treating all of our applicants fairly and with respect, irrespective of their actual or assumed background, disability or any other protected characteristic.

We’ve an environment that places a real importance on our people’s wellbeing from a physical, mental, social and financial perspective. We work with our wellbeing partners and industry experts to provide the best advice and access to a wealth of lifestyle support. We’re also committed to continuous improvement, and we offer access to a comprehensive range of training and development opportunities.

We’re passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. Our charitable arm, Zurich Community Trust, is one of the longest-established corporate trusts in the UK. In that time, we’ve awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.

So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us. #LI-Hybrid